I'm having audio problems

If you're having audio problems in your room, first make sure you've fully entered the room by clicking anywhere on the screen.

After you've confirmed that you have fully entered the room:

• Check your device to make sure you aren't muted. 
• Check that you have given Airtime access to your microphone in your device's settings. 
• If you are wearing earphones or earbuds, disconnect them, refresh your browser, and see if the audio improves on your device. 
• Leave and re-enter your room. 

If you're still experiencing issues with your audio, shake and report the issue so we can take a closer look for you.